#WeStNs - Monday 21st September 2020 8pm (GMT Standard Time) The Emotional Connection (Using the VERA model)

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The VERA communication model is recognised as good practice when supporting a person who is living with dementia, the model utilises four steps (validation, emotion, reassurance and activity) to support engaging a person who may be presenting as anxious or confused. The model itself can be utilised to support in allowing you to make an emotional connection with the person to support in all aspects of care.


Focussed themes include:

1. Validation – How can we as nurses validate the experiences of a person living with dementia?

2. Emotion – What tools or skills do you feel support us connecting emotionally with the person?

3. Reassurance – Can you think of any other ways we could offer reassurance outside of verbal interaction?

4. Activity – What kind of activity could you engage a person in if you were based on a hospital ward?

5. Can you think of any other examples of communication models focussed on dementia?

Further Reading:

Evaluating the VERA framework for communication https://journals.rcni.com/nursing-standard/evaluating-the-vera-framework-for-communication-ns.30.2.44.e10052

The VERA Framework – caring for patients living with Dementia https://www.youtube.com/watch?v=craoo582xm0

The Alzheimer’s Society – World Alzheimer’s Day https://www.alzheimers.org.uk/get-involved/world-alzheimers-day

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